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If you have already requested a password reset, please wait at least an hour and check your junk folder before requesting another. Some email service providers slow the speed emails arrive as part of their spam controls, which is unfortunately outside of our control.

To improve the chances of receiving emails from us, please add team@qark.co.uk to your contacts.

If you are still having problems after a second attempt, please contact our support team who will be happy to look into the issue for you.